Ordering & delivery
How much is shipping?
Free over $99, $9.95 flat under. Click & collect at Pacific Fair is free and same-day. Full details →
When will it arrive?
Same-day processing and postage on business days; 1–2 days SEQ, 2–4 days southern metros, 4–7 days WA/NT.
Can I collect today?
Yes — click & collect orders are ready within 3 hours at Priceline Pharmacy Pacific Fair (Shop 81).
Products & prices
Is it genuine stock?
Everything comes through authorised Australian distribution with full local warranty. No grey imports, ever.
Why are you cheaper than everyone?
Online-only, no shopfront rent, and a tracker that checks every Australian padel retailer daily so our everyday price aims to beat them all. The method →
Why is something I want out of stock?
We're new, and honestly — until a few months of real sales teach us how much Australia buys of what, our in-stock position won't be where we want it. We're sorry. Back-in-stock alerts on every product page email you the moment it lands, and the range deepens every month.
Which racket is right for me?
Use the Racket Finder or read the buying guides — or email us, a player replies.
Returns & warranty
Can I return something?
Yes. Changed your mind? You have 14 days — unused, in original packaging. Post it back (return postage is yours) or hand it in free at Priceline Pharmacy Pacific Fair. Faulty or wrong item sent? Fully covered, our cost. Full policy →
My racket cracked — now what?
Email photos + order number. Manufacturing faults are repaired, replaced or refunded through the Australian distributor. Wall impacts aren't faults (we can tell — so can they).
Still stuck? Contact us →